Privacy Policy

Last updated: 21 December 2025

This Privacy Policy explains how [Nile Hair N Skin Care] (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you visit our website https://www.nilehaircare.com and use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information that can be used to identify you, including but not limited to:

  • Name
  • Phone number
  • Email address
  • City/Location
  • Appointment details and enquiry information
  • Any information you voluntarily submit via contact forms, WhatsApp, email, or phone

Non-Personal Information

  • Browser type and version
  • Device type and operating system
  • IP address and approximate location
  • Pages visited, time spent on pages, and click actions
  • Referring URLs and campaign parameters (e.g., from Google Ads)

This information is typically collected via cookies, pixels, analytics tools, and server logs.

How We Collect Information

We collect information in the following ways:

  • When you fill out contact forms or appointment forms on our website
  • When you call or WhatsApp us using the numbers on the website
  • When you subscribe to our newsletter (if applicable)
  • When you interact with our ads (e.g., Google Ads, Meta Ads) and land on our website
  • Through cookies and similar tracking technologies (Google Analytics, remarketing tags, etc.)

How We Use Your Information

We use your information to:

  • Respond to your enquiries and appointment requests
  • Provide, operate, and improve our services
  • Communicate with you about confirmations, reminders, and follow-ups
  • Send you information about offers, services, and updates (if you have consented)
  • Analyse website performance and user behaviour to improve user experience
  • Run marketing and remarketing campaigns (Google Ads, social media ads) in compliance with platform policies
  • Detect, prevent, and address technical or security issues

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Remember your preferences and improve website functionality
  • Analyse traffic and usage patterns (e.g., through Google Analytics)
  • Measure the performance of our ads and campaigns
  • Show you relevant ads (remarketing/retargeting) on Google and other platforms

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.

Google Ads, Analytics and Remarketing

We may use:

  • Google Ads to show relevant ads to users who have visited our website
  • Google Analytics to understand how users interact with our site
  • Remarketing to show ads to users based on their past visits

Google and other third-party vendors may use cookies to serve ads based on your previous visits to our website and other sites on the internet. You can opt out of personalised advertising by visiting Google’s Ads Settings page.

For more information on how Google uses data, please see Google’s Privacy & Terms.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information includes:

  • Your consent
  • Performance of a contract with you (e.g., booking an appointment)
  • Compliance with legal obligations
  • Our legitimate interests (e.g., improving services, marketing to existing users)

How We Share Your Information

We may share your information with:

  • Trusted service providers (e.g., hosting providers, email service providers, analytics tools, ad platforms) who process data on our behalf and under confidentiality agreements
  • Legal authorities if required by law, regulation, or legal process
  • Other parties with your explicit consent

We do not share your personal information with third parties for their own direct marketing purposes.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

After this, data may be securely deleted or anonymised.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Object to certain types of processing
  • Request a copy of your data in a portable format (where applicable)

To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with the “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:

[Nile Hair N Skin Care]
Website: https://www.nilehaircare.com
Email: nilehaircare@gmail.com
Phone: +91 76766 22861
Address: 1A , First Floor, Near Ravindru Toyata Showroom, Outer Ring Rd, behind ICICI Bank, Bellandur, Bengaluru, Karnataka 560103